Important Notice: This document was tested for accuracy and technical quality assurance using Macintosh OS X. If your results do not match those here, please consult your department computer support person or contact your campus Help Desk for assistance in obtaining software updates for your computer.

In early 2006 a security feature called SMTP Authentication will be implemented on the New Brunswick/Piscataway central e-mail systems RCI, RULink and Eden. SMTP Authentication allows e-mail to be sent only when it is verified with a valid NetID and password. This mechanism is being put in place to prevent the e-mail systems from being used to send out viruses or junk e-mail messages. At that time those who use RCI and Eden to send out their e-mail will be required to use smtp.rutgers.edu as the outgoing mail server. This document illustrates how to change the configuration of Macintosh Mail to use SMTP Authentication at Rutgers University.

1.      Open the Applications folder and start the Mail program, or click on the shortcut in the dock:

2.      Pull down the Mail menu and select Preferences...

3.      When the Preferences window opens make sure that the Accounts category on the top of the Preferences window is selected. Make sure that the Account Information tab is selected. In the Account Informationn section please make sure the Incoming Mail Server for the appropriate account type is selected:

• rci.rutgers.edu (New  Brunswick/Piscataway faculty and staff)
• eden.rutgers.edu (New Brunswick/Piscataway students)

 

4. In the Outgoing Mail Server (SMTP) Section click on Server Settings

 

5. On this screen please make sure:

•       Outgoing Mail Server is set to smtp.rutgers.edu

•       Make sure Server Port is set to 25

•       Check the box next to Use Secure Sockets Layer (SSL).

Note: If you use RULink to relay your e-mail, leave the Outgoing Mail Server set as rulink.rutgers.edu.

The Office of Information Technology recommends you leave the Password box empty, as supplying your password allows anyone with access to your computer to also have access to your mail. The program will prompt you for a password the first time you send a mail message.  It will remember the password as long as this mail program session is running.

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6.      Click on the OK button. In the Preferences window, click the Advanced tab and   make sure the box marked Use SSL is checked:

7.  Close the Preferences window. Macintosh Mail is ready to use on the Rutgers Network.

Note: some people at Rutgers have multiple e-mail accounts (e.g. on both Eden and RCI). If you are such a person, always use your faculty/staff password when prompted for a password to send e-mail, even when sending a message from your student account. The table below lists the order in which passwords are used for SMTP Authentication:

Priority	Machine	Campus
1	RCI	New Brunswick
2	Eden	New Brunswick
3	Crab	Camden
4	Clam	Camden
5	Andromeda	Newark
6	Pegasus	Newark

• Authorized users of departmental (on RCI) or organizational (on Eden) accounts should log into those e-mail accounts the same as before. However, when prompted for a user name and password to send e-mail messages, users will need to enter their personal RCI or Eden NetIDs and the case-sensitive password associated with each account. That is, they should not use the departmental or organizational account name (with its associated password) when sending e-mail.

Need Help with Macintosh Mail?

Contact the Computing Help Desk at 732-445-HELP (4357) or send e-mail to help@nbcs.rutgers.edu