Setting Up Macintosh Mail for Use with Rutgers-New Brunswick E-Mail Accounts

1.  To start Mac Mail, open the Applications folder and double-click the Mail program icon, or click on the shortcut in the Dock.  Both the icon and the shortcut look like a postage stamp:
   
   
   
   
2. If you have never used Mac Mail before, an account setup application will start when you start the program. 
   
3. In the first window of the account setup application, enter your name in the "Full Name" box.  (If you have previously used Mac Mail, this may already be filled in with information from your existing account.)
   
   
4. Enter your e-mail address in the "Email Address" box.  
   
   
5. Click the "Continue" button when you're done.
   
   
   
   
6. Select the Incoming Mail Server type from the "Account Type" pulldown menu.  The default is POP, but Rutgers recommends the use of IMAP [link to Wiki] for faster service and for reading mail from more than one computer.
   
   
   
   
7. The "Description" box contains optional information which you can create.  You might use it to distinguish this account from other accounts you have or plan to set up in Mac Mail -- for example, "my Eden account".
   
   
8. Enter the server name in the "Incoming Mail Server" box.  
   
   
   • For New Brunswick students, use eden.rutgers.edu
   • For New Brunswick faculty/staff, use rci.rutgers.edu
     
     
9. Enter your account name or NetID in the "User Name" box.  (This appears to the left of the "@" symbol in your e-mail address.)
   
   
10. We do not recommend you enter your password into the account information of any mail program.  The mail program remembers such passwords, and while that means you don't have to remember it, it also means that anyone else who uses your computer can read your e-mail.  We recommend, for better security, that you leave this box blank.  You will get a chance to enter your password when starting each mail session.
    
    NOTE: Please never share your password with anyone else, including Rutgers staff. Your password is rarely needed to solve computer problems, and in those rare cases when it is needed, it is better for you to enter the password yourself.
    
    
11. Click the "Continue" button when you're done.
    
    
    
12. Mac Mail will try to connect to the incoming mail server to test your account; wait until it finishes.  Since there is some information which you have not yet entered, this attempt should fail.  This is normal.  You'll see a message similar to the one below.  Click the "Continue" button to add the missing information.
    
    
    
    
13. Rutgers-New Brunswick central systems use a method called SSL for added security.  Click the box next to "Use Secure Sockets Layer (SSL)" to make a check appear in it.
    
    
14. Use the "Authentication" pulldown menu to select "Password" as the authentication type.
    
    
15. Click the "Continue" button when you're done.
    
    
    
    
16. Different mail servers are used to retrieve your mail from those used to send mail.  You now need to set up the server information for sending mail.  In the "Outgoing Mail Server" box, enter smtp.rutgers.edu .  This server name is used for both student (Eden) and faculty/staff (RCI) accounts.
    
    
17. Click the box next to "Use Authentication" to make a check appear in it.
    
    
18. Enter your NetID in the "User Name" box.
    
    
19. We do not recommend you have the mail program record your password, so leave the "Password" box empty.
    
    
20. Click the "Continue" button when you're done.
    
    
    
    
21. Mac Mail will try to connect to the outgoing mail server to test your account.  Since there is some information which you have not yet entered, this attempt should fail.  This is normal.  You'll see a message similar to the one below.  Click the "Continue" button to add the missing information.
    
    
    
    
22. Click the box next to "Use Secure Sockets Layer (SSL)" to make a check appear in it.
    
    
23. Use the "Authentication" pulldown menu to select "Password" as the authentication type.
    
    
24. Click the "Continue" button when you're done.
    
    
    
    
25. Review the information in the "Account Summary" window.  It should be similar to the example below.  In particular, check these:
    
    
    • Your "Full Name" and "User Name" should not match the example as they will be unique to you.
    • Your "User Name" should match the part to the left of the "@" symbol in your e-mail address.
    • Faculty/staff should have rci.rutgers.edu as the "Incoming Mail Server".
    • "SSL" should be on for both the "Incoming Mail Server" and the "Outgoing Mail Server"
      
      
    If any of the information is incorrect, use the "Go Back" button in each window to return to the previous window, so that you can correct the information.
    
    
26. Click the "Continue" button when you're done.
    
    
    
    
27. Your account has been created. Click the Done button.